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ABOUT US

Our road to successful repairs growing in Puerto Rico 

We are the result of an evolution in the appliance repair industry in Puerto Rico: a third generation family business with over 50 years of experience in the industry.

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From this solid foundation, SERVICIOS RUSH was born in 2022, an innovative company designed to revolutionize the appliance maintenance and repair experience. We connect consumers, technicians and parts inventory through one unifying platform.

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Nichole, Co-Founder of SERVICIOS RUSH, grew up in her father's appliance repair shop. Inspired by the desire to spend more quality time together, Nichole came up with SERVICIOS RUSH, a platform that allows technicians to efficiently manage their schedules, select services at their convenience and access parts inventory directly from the palm of their hand. This not only optimizes their work, but also gives them more free time to enjoy with their families.

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We are committed to providing quality, guaranteed service to residential, commercial and condominium properties. Our family of expert technicians, highly trained and updated on the latest trends, specializes in repairing refrigerators, air conditioners, stoves, ovens, microwaves, washers and dryers.


In addition, our network of technicians fix other household appliances and work on all brands and models, including Frigidaire, General Electric, Kenmore, LG, Samsung, Whirlpool and other well-known brands.

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We offer a warranty of up to 90 days* on parts used and realized labor only. Our commitment is to ensure confidence and quality in every service we provide.


¡Llegamos a resolver!
SERVICIOS RUSH
 

Our expert service technicians are available in the following municipalities of Puerto Rico:
Barceloneta, Bayamón, Caguas, Canóvanas, Carolina, Cayey, Dorado, Guaynabo, Gurabo, Humacao, Juncos, Las Piedras, Levittown, Manatí, Morovis, San Juan, Old San Juan, Toa Alta, Trujillo Alto, Vega Alta & Vega Baja.

*Certain restrictions apply

Our vision is to develop the appliance repair industry by creating opportunities for professional growth of the technician community in Puerto Rico.
Our mission is to solve your repair needs RUSH, as early as the same day to make families happy and spend time in what matters.

develop the appliance
repair industry

spend time
in what matters

FREQUENTLY ASKED QUESTIONS

  • What Is The Fastest Way To Get An Appointment, By Calling Or Scheduling Online?
    You’ll get the same appointment availability, regardless of whether you book online or call. Booking online is easy, and usually takes less time than calling. Please, use this link to schedule your appointment.
  • How Will My Appointment Be Confirmed?
    You can schedule a visit at any time, 24 hours a day, 7 days a week. Please indicate 2 arrival windows in which you are available to receive your technician. In many cases, we resolve the same day. The technology behind our platform allows us to find a trusted technician RUSH in your area. If you don't need a same-day appointment, you can schedule an appointment for a time that works best for you. Scheduling depends on the availability of our technicians and your desired time. We will call you to confirm your visit once we have assigned a technician. On the day of your appointment, your technician will send you a message when he is on his way.
  • How Do I Reschedule My Appointment?
    If you have any inconvenience, you can reschedule your service by calling (787) 226 7613, with at least 2 hours in advance.
  • How Long Will It Take To Repair My Appliance?
    On average, most of our appliance repairs are completed in under an hour. In some cases, we must schedule a follow-up appointment so we can order the right part(s). Please provide us a picture of the model plate of your appliance, so we try our best to arrive with the right part(s).
  • What Is SERVICIOS RUSH?
    SERVICIOS RUSH connects you to brands for parts and to consumers who need their appliance repaired. You use our app to manage your calendar, accept jobs you want, add notes and pictures to complete the job.
  • Where Is SERVICIOS RUSH Available?
    You let us know where your service area is, and we will connect you with customers in that area!
  • What Are The Requirements To Join?
    In order to be eligible to claim jobs on our SERVICIOS RUSH Platform you must: Be at least 18 years of age Be Licensed as a technician, to work with air conditioners and refrigerators Have a valid EPA license, to work with air conditioners and refrigerators Have legal authorization to work in Puerto Rico Be able to lift up to 40lbs without accommodation Have professional experience in appliance repair Have your own appliance repair tools Have a valid driver license Have access to a reliable car Demonstrate a Criminal Record Certificate Have a PR merchant registration Have a General Liability Insurance
  • How Long Is My Background Check Going To Take?
    Background checks normally process within 5-7 business days.
  • What Is The Repair Process With SERVICIOS RUSH?
    At SERVICIOS RUSH we value professionalism, honesty, and more importantly-- your time and happiness. With us, you: Accept the job you want Collect appliance info Provide diagnosis, troubleshoot, and explain repair solution with customer When customer accepts the repair, complete the repair, or notify us when you need an estimate of a part Collect & process payments
  • How Do I Know When A Part Is Available?
    Our inventory system is connected to our webpage. You will see how many parts there are available or when the part is sold out. For any part that is not available, you place a special order, and we take care of the rest!
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