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  • Maria Rodriguez

Don't worry if your refrigerator doesn't work, we have the solution!

Updated: Jan 22

In general, problems with refrigerators can be very frustrating, especially when you have to incur additional expenses when you weren't expecting it. It is important to address any problems right away to minimize the damage and ensure that your refrigerator is functioning optimally. Instead of trying to fix the problem yourself, it's best to contact an expert technician to perform a thorough evaluation and provide an effective solution.

Technician using a screwdriver to open the back panel of a refrigerator to access the compressor and condenser.

We repair analog refrigerators and digital refrigerators of all brands.


Refrigerators are one of the most essential appliances for keeping our food fresh and healthy. However, from time to time situations can arise that affect their operation. Here's a list of common refrigerator malfunctions and some solutions to fix them:

Refrigerator not cooling

If your refrigerator is not cooling, you may have a problem with the thermostat or compressor. Check to see if the thermostat is set correctly. Sometimes, it may have been accidentally moved to a warmer setting. Adjust the thermostat to the proper setting and wait a few hours to see if the temperature changes. The compressor is more difficult to diagnose at home. Listen if the compressor turns on and off more frequently than normal or if it doesn't run at all. If the compressor is not working properly, it may need to be replaced. However, this usually requires the assistance of a refrigeration technician. It is also possible that the evaporator fan is frozen, which can prevent air from circulating properly. Turn off or unplug the refrigerator and allow it to defrost. This may take several hours. Once defrosted, clean out any water buildup and make sure the drains are not clogged.

Freezer not freezing

If the freezer does not freeze, you may have a problem with the cooling system or thermostat. Check the condenser coils, which are usually at the back or bottom of the refrigerator, to see if they are dirty or blocked. Make sure your refrigerator has enough space around it for adequate ventilation. Check the current thermostat setting. If it is set too low, it may not allow the freezer to reach freezing temperature. Adjust the thermostat to a colder setting and wait to see if there are any changes. Check to see if the doors close tightly to prevent cold air loss. Avoid overloading the freezer, as this can obstruct cold air circulation. If after following these steps the problem persists, there may be a more serious problem with the refrigeration system, which would require the intervention of a specialized technician.

Refrigerator not cooling but freezer is working

If the freezer is working properly, but the refrigerator does not cool, you may have a problem with the evaporator fan or air intake. Check to see if the fan is running. You should be able to hear it or feel an air flow when the freezer is running. Check to see if the air inlets in the refrigerator are blocked by food or containers. Maintain good air circulation inside the refrigerator by avoiding overloading it with food.

Refrigerator is freezing food

If your refrigerator freezes instead of cooling, the thermostat may be set too low or the evaporator fan may not be working properly. Set the thermostat to a higher temperature. The recommended temperature for a refrigerator is usually between 37°F and 40°F (3°C and 4°C). Wait 24 hours for the refrigerator to reach the new temperature and check to see if it is still freezing food. Check to see if the fan is running. You should hear it or feel a flow of air in the freezer. If the fan is not working properly, it may need to be replaced.

Refrigerator has frost in freezer

If there is frost on the freezer, you may have a leak in the door rubber or the defrost system may not be working properly. Inspect the door rubber (also known as the refrigerator seal) for cracks, tears or areas where it is not sealing properly. Perform a paper test: place a sheet of paper between the door and freezer and close the door. If the sheet slides easily or without resistance, the seal is not adequate. Clean the seals with warm water and mild soap. Sometimes dirt and debris can prevent a proper seal. If the seal is damaged, consider replacing it. For specific components (such as the defrost thermostat), it may be necessary to consult a technician.

"Instead of trying to fix the problem yourself, it is best to contact an expert technician to perform a complete evaluation and provide an effective solution." - Felix, Technician SERVICIOS RUSH

Sheet of ice on freezer floor

If there is a layer of ice on the freezer floor, the defroster drain may be clogged. Inspect for ice or debris blocking the drain. Unplug the refrigerator and allow the ice to melt. This may take several hours. Once the ice has melted, clear the drain. You can use a mixture of warm water and vinegar to help dissolve any residue. also, make sure the freezer temperature is not set too low, which can cause excessive icing.

Refrigerator is leaking water

If your refrigerator is leaking water, you may have a problem with the defrost drain system. This type of problem is common and is often due to a blockage in the drain. It could be indicative of a more complex problem with the drain system or other refrigerator components. In this case, it would be advisable to seek professional technical assistance.

Refrigerator is loud

If your refrigerator is making strange noises, you may have a problem with the evaporator fan or compressor. Make sure your refrigerator is level. A tilted refrigerator can cause strange noises. Clean the condenser coils to improve efficiency and reduce noises. If noises persist after performing these checks and corrections, it is advisable to seek technical assistance for further evaluation to prevent further damage to the refrigerator.

Refrigerator is Not dispensing water

A common cause of a dispenser not dispensing water or ice is a problem with the water supply. Check that the water supply to the refrigerator is open and that the water line is not kinked or damaged. Also, check for any clogs in the water pipe or inlet valve that may be preventing the water from flowing properly. Also, this may be due to problems with the water valve, door switch or control board. Our expert technicians can perform a complete evaluation to identify the exact cause of the problem and work to effectively fix it.

Refrigerator is not making ice

Another common problem with refrigerators not working is when the ice maker is not working properly. This can be due to a variety of reasons, such as a blocked water valve, a faulty ice level sensor or a failed ice maker motor. Our expert technicians can quickly identify the cause of the problem and effectively fix it.

Refrigerator has no power

If your refrigerator won't work at all, it could be due to a faulty thermostat, a faulty compressor or relay, or a faulty start capacitor. In any case, it's best to call an experienced technician to repair it.

Refrigerator repair service

Contact us today to schedule an appointment for your refrigerator repair. We offer same day repair, subject to the availability of our network of technicians. Don't wait any longer to fix your refrigerator problems!

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